Privacy Policy
Privacy Policy
1. INTRODUCTION
ACTPHILOSOPHER STORE respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how personal, used and protected when you visit https://actphilosopher-store.com , browse our online store, create an account, place an order or otherwise interact with our website.
It describes the types of personal data we may collect , the purposes and legal bases for processing, and the circumstances in which personal data may be shared with payment providers, delivery services and other services providers.
This Privacy Policy also explains your rights under the General Data Protection Regulation (GDPR) and applicable Austrian data protection laws,as well as how you can exercise those rights.
We encourage you to read this Privacy Policy carefully to understand how your personal data is handled when using ACTPHILOSOPHER STORE.
2. DATA CONTROLLER
ACTPHILOSOPHER STORE is an online store operated by an Austrian sole proprietor (Einzelunternehmen).
The data controller responsible for the processing of personal data through this online store is:
Anhelina-Rimma Bondarenko
Operating under the business name ACTPHILOSOPHER STORE.
Email: actphilosopher.store@gmail.com
For further legal and business information, including the business address and other identification details, please refer to our Impressum.
The data controller determines the purposes and means of processing personal data in connection with the operation of this online store, in accordance with the General Data Protection Regulation (GDPR) and applicable Austrian data protection laws.
3.PERSONAL DATA WE COLLECT
When you visit or use ACTPHILOSOPHER STORE, we may collect and process the following categories of personal data, depending on how you interact with the website:
3.1. Information You Provide Directly
• Name and surname
• Billing and shipping address
• Email address
• Telephone number, where provided or required for delivery
• Account login details, if you create a customer account
• Information you provide when contacting us with questions or requests
3.2. Order Information
When you place an order, we collect information necessary to process and fulfil it, including:
• Products ordered and order details
• Billing and delivery information
• Order number and purchase history
• Payment status and transaction-related information
3.3. Payment Information
Payments made through ACTPHILOSOPHER STORE are processed by third-party payment providers, including Stripe.
Depending on the payment method and transaction, payment providers may collect and process payment details, such as card information and transaction data, in accordance with their own privacy policies.
ACTPHILOSOPHER STORE may receive limited payment-related information, such as payment status, transaction references and details necessary to manage and fulfil your order.
We do not directly store full payment card details on our website.
3.4. Technical and Usage Information
When you visit the website, certain technical information may be collected automatically, including:
• IP address
• Browser type and version
• Device and operating system information
• Date and time of access
• Pages visited and interactions with the website
• Cookie and similar technology data
3.5. Account and Website Activity
If you create an account or use the online store, we may collect information relating to your account, login activity, saved addresses, order history and interactions with store features.
4.HOW WE USE YOUR PERSONAL DATA
We use your personal data for the following purposes:
4.1. Processing and Managing Orders
• To receive, process and confirm your orders
• To manage purchases and provide order-related information
• To prepare, dispatch and deliver purchased products
• To handle returns, refunds and order-related enquiries
4.2. Managing Customer Accounts
• To create and maintain customer accounts
• To provide access to account features
• To manage order history and saved customer information
4.3. Processing Payments
• To facilitate and verify payments through our payment providers, including Stripe
• To confirm payment status and manage refunds where applicable
• To prevent fraudulent or unauthorised transactions
4.4. Customer Communication
• To respond to your questions, requests and messages
• To provide information about your orders, payments and deliveries
• To contact you when necessary regarding the operation of the online store
4.5. Website Operation and Improvement
• To maintain the security and functionality of the website
• To understand how visitors use the online store
• To analyse website traffic and improve the shopping experience, where permitted by applicable law
4.6. Legal and Regulatory Obligations
• To comply with applicable legal, tax and accounting requirements
• To maintain records of transactions where required by law
• To protect our legal rights and respond to lawful requests from authorities
5.LEGAL BASES FOR PROCESSING
We process your personal data only where a valid legal basis under the General Data Protection Regulation (GDPR) applies.
Depending on the purpose of processing, we rely on the following legal bases:
5.1. Performance of a Contract
We process personal data when it is necessary to take steps at your request before entering into a purchase contract or to fulfil our contractual obligations, including:
• Processing and managing your orders
• Receiving and confirming payments
• Arranging shipping and delivery
• Managing customer accounts and order-related enquiries
5.2. Legal Obligations
We process certain personal data where necessary to comply with legal obligations, including applicable tax, accounting and record-keeping requirements.
5.3. Legitimate Interests
Where appropriate, we process personal data on the basis of our legitimate interests, provided that these interests do not override your fundamental rights and freedoms.
These interests may include:
• Maintaining and securing the website
• Preventing fraud and unauthorised transactions
• Improving the functionality and performance of the online store
• Handling customer enquiries and protecting our legal rights
5.4. Consent
Where required by applicable law, we process personal data on the basis of your consent, for example when using non-essential cookies or similar technologies for analytics purposes.
You may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
6.ORDERS AND ACCOUNT MANAGEMENT
When you place an order through ACTPHILOSOPHER STORE, we process the personal data necessary to manage and fulfil your purchase.
This may include your name, billing and shipping address, email address, telephone number (where provided or required), order details and payment status.
We use this information to:
• Process and confirm your order
• Prepare and arrange the delivery of purchased products
• Send order confirmations and updates
• Manage customer enquiries relating to purchases
• Handle cancellations, returns and refunds
• Maintain records of completed transactions in accordance with applicable legal requirements
Customer Accounts
You may have the option to create a customer account on our website.
If you create an account, we process the information necessary to register and maintain it, including your name, email address, login credentials, saved addresses and order history.
Your account allows you to access relevant order information and manage your account details.
You may request the deletion of your customer account by contacting us. Please note that certain order and transaction records may need to be retained where required by applicable law.
7. PAYMENT AND PAYMENT PROCESSING
Payments made through ACTPHILOSOPHER STORE are processed by third-party payment providers, including Stripe.
When you make a purchase, the payment provider may collect and process payment information necessary to complete the transaction, such as payment card details and transaction data, in accordance with its own privacy policy and applicable data protection laws.
ACTPHILOSOPHER STORE may receive limited payment-related information, including payment confirmation, transaction references and payment status, as necessary to process and manage your order.
We do not directly store full payment card details on our website.
For further information about how Stripe processes personal data, please refer to Stripe’s Privacy Policy:
8.SHIPPING AND DELIVERY
To fulfil your orders, we process the personal data necessary to arrange the shipment and delivery of purchased products.
This may include your name, shipping address, email address, telephone number (where required) and relevant order details.
For delivery purposes, we may share the necessary information with postal services, courier companies and other delivery providers, depending on the destination, size and nature of the shipment.
These providers may include Austrian Post (Österreichische Post), DHL and other suitable delivery services.
Personal data is shared only to the extent necessary to arrange, process and complete the delivery of your order.
Where applicable, delivery providers process personal data in accordance with their own privacy policies and applicable data protection laws.
9.WEBSITE HOSTING AND WOOCOMMERCE
ACTPHILOSOPHER STORE operates on the WordPress platform and uses WooCommerce to provide online shopping functionality.
Our website is hosted by Hostinger, which provides the hosting infrastructure necessary for the operation and availability of the online store.
When you visit or use our website, certain technical information and personal data may be processed by our hosting provider, including IP addresses, server log information and other technical data necessary to maintain website functionality, security and performance.
WooCommerce enables essential online store functions, including product browsing, shopping cart management, checkout, order processing and customer account management.
Personal data processed through these functions is handled in accordance with this Privacy Policy and applicable data protection laws.
For further information about how these service providers process personal data, you may consult their respective privacy policies:
• Hostinger: https://www.hostinger.com/privacy-policy
• WooCommerce: https://automattic.com/privacy/
10. COOKIES AND SIMILAR TECHNOLOGIES
ACTPHILOSOPHER STORE uses cookies and similar technologies to ensure the proper functioning of the website, improve the shopping experience and, where permitted, analyse website usage.
Cookies are small text files stored on your device when you visit a website.
Depending on their purpose, cookies used on our website may include:
10.1. Strictly Necessary Cookies
These cookies are essential for the operation of the online store. They enable basic functions such as shopping cart management, checkout, customer account access and website security.
These cookies do not require consent where they are strictly necessary for the provision of a service explicitly requested by you.
10.2. Analytics Cookies
Analytics cookies may be used to collect information about how visitors interact with the website, such as pages visited, traffic sources and general usage patterns.
These cookies help us understand website performance and improve the online store. They are used only where the required consent has been obtained.
10.3. Managing Cookie Preferences
Where required by applicable law, you can accept or reject non-essential cookies through the cookie consent mechanism available on our website.
You can also change or withdraw your cookie preferences at any time through the cookie settings available on our website, or manage and delete cookies through your browser settings.
Please note that disabling certain cookies may affect the functionality of the online store.
11.ANALYTICS AND THIRD-PARTY SERVICES
ACTPHILOSOPHER STORE uses Google Analytics, a web analytics service provided by Google, to understand how visitors interact with the website and to improve its performance and user experience.
Google Analytics may collect information such as pages visited, time spent on the website, interactions with website content, device and browser information, and general usage data.
This information is used to analyse website traffic and understand how visitors use the online store.
Google Analytics is used only where the required consent has been obtained through the cookie consent mechanism on our website.
Google may process information in accordance with its own privacy policy. For further information about how Google handles personal data, please refer to Google’s Privacy Policy:
https://policies.google.com/privacy
12. DATA SHARING AND INTERNATIONAL DATA TRANSFERS
ACTPHILOSOPHER STORE may share personal data with third-party service providers where necessary for the operation of the online store and the fulfilment of customer orders.
These providers may include:
• Payment providers, including Stripe, to process payments and manage transactions.
• Delivery and shipping providers, including Austrian Post, DHL and other suitable courier or postal services, to arrange the shipment and delivery of orders.
• Website hosting and technical service providers, including Hostinger, to maintain and operate the website.
• Analytics service providers, including Google Analytics, to analyse website traffic and usage, where the required consent has been obtained.
Personal data is shared only to the extent necessary for the relevant purpose and in accordance with applicable data protection laws.
Some of these service providers may process personal data outside the European Economic Area (EEA). Where personal data is transferred to countries outside the EEA, we ensure that appropriate safeguards are in place in accordance with the GDPR, such as an adequacy decision of the European Commission or appropriate contractual safeguards, where required.
For further information about how third-party providers process personal data, please refer to their respective privacy policies.
13. DATA RETENTION
ACTPHILOSOPHER STORE retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including the fulfilment of orders, customer account management, legal compliance and the resolution of disputes.
Different categories of personal data may be retained for different periods, depending on their purpose and applicable legal requirements.
In particular:
• Order and transaction information is retained for the periods required under applicable Austrian tax and accounting laws.
• Customer account information is retained while the account remains active. If an account is deleted, personal data that must be retained for legal or regulatory purposes will be kept for the applicable retention period.
• Customer correspondence is retained for as long as necessary to respond to enquiries and manage related matters.
• Technical and website usage information is retained for the period necessary for website security, operation and analytics, subject to applicable legal requirements and the settings of the relevant service providers.
When personal data is no longer necessary and no legal obligation requires its retention, it will be deleted or anonymised, where appropriate.
14. DATA SECURITY
ACTPHILOSOPHER STORE takes reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include:
• Using secure website connections (SSL/HTTPS).
• Restricting access to personal data to authorised persons where necessary.
• Using security features provided by our website hosting and service providers.
• Keeping website software and plugins updated where appropriate.
• Taking reasonable steps to protect the website and its systems against unauthorised access.
However, no method of data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of personal data.
15. YOUR RIGHTS UNDER GDPR
Under the General Data Protection Regulation (GDPR), you have certain rights regarding the personal data we process about you.
Depending on the circumstances and applicable legal requirements, these rights include:
15.1. Right of Access
You have the right to request confirmation as to whether we process your personal data and to obtain a copy of that data.
15.2. Right to Rectification
You have the right to request correction of inaccurate personal data or completion of incomplete information.
15.3. Right to Erasure
You may request the deletion of your personal data where the conditions under the GDPR are met. This right may be limited where we are legally required to retain certain information.
15.4. Right to Restriction of Processing
You may request that we restrict the processing of your personal data in certain circumstances provided by the GDPR.
15.5. Right to Data Portability
Where applicable, you have the right to receive personal data you have provided to us in a structured, commonly used and machine-readable format and to request its transfer to another controller.
15.6. Right to Object
You have the right to object to certain processing activities based on our legitimate interests. We will assess your objection in accordance with the GDPR.
15.7. Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
15.8. How to Exercise Your Rights
To exercise any of these rights, please contact us using the contact details provided in Section 19 of this Privacy Policy.
We may need to verify your identity before responding to your request. We will respond within the time limits required by the GDPR.
Exercising your rights is generally free of charge, except in cases where the GDPR permits a reasonable fee or refusal of a request.
16. RIGHT TO LODGE A COMPLAINT
If you believe that the processing of your personal data violates applicable data protection laws, you have the right to lodge a complaint with a competent data protection supervisory authority.
In Austria, the competent supervisory authority is:
Austrian Data Protection Authority (Datenschutzbehörde)
Website: https://www.dsb.gv.at/
You may also lodge a complaint with the data protection supervisory authority in the EU Member State of your habitual residence, place of work or place of the alleged infringement, where applicable.
We encourage you to contact us first if you have any questions or concerns about the processing of your personal data. However, this does not affect your right to lodge a complaint with a supervisory authority.
17. EXTERNAL LINKS
Our website may contain links to third-party websites or services, including payment providers, delivery companies and other external platforms.
These external websites are operated independently and are not controlled by ACTPHILOSOPHER STORE.
We are not responsible for the privacy practices, content or security of third-party websites. When you follow an external link, the privacy policy and terms of the relevant third party will apply.
We recommend reviewing the privacy policy of any external website you visit before providing personal data.
18. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, services, legal requirements or data processing practices.
The updated version will be published on this page, together with the revised date of the latest update, where applicable.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.
Any changes will take effect once the updated Privacy Policy is published on this website, unless otherwise stated.
19. CONTACT
If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your personal data, you can contact us using the following details:
ACTPHILOSOPHER STORE
Email: actphilosopher.store@gmail.com
For further business and legal information, please refer to the Impressum available on our website.
We will make reasonable efforts to respond to your enquiries within the time limits required by applicable data protection laws.
Last updated: November 2026